Palette sorting problem

Any questions about the use of Cross Stitch Professional for Mac OS X

Palette sorting problem

Postby woolymammoth » Mon Aug 07, 2017 10:45 pm

I imported a photo, then sorted the palette into numerical order. I switched to a second open file, then back to the import. The displayed colors of the design were all distorted. I did an undo, and the colors became extremely distorted. I again switched to the second file. Upon returning to the first file, the colors were back to normal. But whenever I sort the palette, the colors become distorted again. This makes it impossible to convert the photo. My client waiting for this conversion, so a timely response is appreciated. I attempted to attach the sorted and unsorted files, but they are too large. I will email them.
woolymammoth
woolymammoth
 
Posts: 76
Joined: Sat May 24, 2008 4:00 pm
Location: Colorado, USA

Re: Palette sorting problem

Postby woolymammoth » Mon Aug 07, 2017 11:25 pm

My client resent the original photo and the conversion palette is sorting without any problems. The first photo must have become corrupted at some point. Please disregard the previous post.
woolymammoth
woolymammoth
 
Posts: 76
Joined: Sat May 24, 2008 4:00 pm
Location: Colorado, USA


Return to Technical Support (Mac OS X)

Who is online

Users browsing this forum: No registered users and 1 guest

cron